Topics

General

• Can I cancel my bet/spin?
• Are your casino games fair?
• How do I Make a Complaint?
• How do I change my password?
• How do I turn off emails and text messages?
• The dealer/croupier made a mistake! What now?
• See all 7 articles

Account Basics

Responsible Gaming

Deposits

Bonuses

Withdrawals

• How fast are withdrawals?
• What is the minimum amount I can withdraw?
• Is it possible to cancel my withdrawal?
• Is there a charge to withdraw my winnings?
• I've made a withdrawal, but my bonus disappeared. Why?
• Why didn’t I receive all the funds I withdrew?

Technical

• Clear cache and cookies guide
• I’m not getting any emails, what should I do?
• My game won't load properly, what should I do?
• What happens if my connection drops during games?

Smart Tips

• Handy tools
• Time Tips
• Money Tips
• Smart tips introduction video