We cannot under any circumstances restore access to a Self-Excluded account before the date has passed.
(This applies to Self-Exclusions set directly with us and also to Self-Exclusions set with Gamstop)
Once the time has passed, you can contact one of our Customer Service team via phone and they will guide you through the necessary process.
In the case of a Time-Out, the account will automatically be open once the time has passed.
If you need to check the date for re-opening your account, please contact us and we will be happy to tell you.